Insights

TikTok for B2B: Can Short-Form Video Really Work for Your Business?

Digital Content

On Digitals

22/10/2025

21

TikTok for B2B might sound surprising at first, but more business brands are joining the platform to connect with their audiences in authentic, creative ways. As the world’s fastest-growing social media app, TikTok is just as powerful of a stage for B2B as any other platform, rivaling giants like LinkedIn. From SaaS companies to marketing agencies, businesses are using short-form videos to explain complex ideas, build trust, and spark conversations that drive real growth. So, is your brand ready to explore TikTok for B2B?

Why Are B2B Marketers Suddenly Talking About TikTok?

The shift from LinkedIn to short-form video

For years, LinkedIn has been the go-to platform for B2B networking and thought leadership. But as audience preferences evolve, attention spans are shrinking, and short-form video is taking center stage.

According to Sprout Social, over 50% of marketers say video helps them engage their audience more effectively than any other content type. TikTok’s algorithm, which rewards creativity and authenticity over follower count, makes it easier for even smaller B2B brands to reach potential clients organically.

Short-form video allows businesses to tell stories faster and in more engaging ways. Instead of polished corporate videos, brands are now opting for 15 to 60-second clips that highlight company culture, showcase solutions, or answer customer questions. And if you are wondering whether your content will reach the right audience, which in this case is other businesses, you can rest assured that it can.

Data that proves TikTok’s potential for B2B

The numbers back it up. eMarketer’s 2024 report revealed that TikTok’s global user base surpassed 1.7 billion, with engagement levels significantly higher than other platforms. Sprout Social also notes that 75% of TikTok users discover new brands through the app, a crucial advantage for B2B marketers aiming to build awareness. Moreover, TikTok’s own internal data shows that users are 1.5 times more likely to buy a product after seeing it advertised on the platform.

For B2B brands, this means there’s a growing audience not only watching but also willing to act. From SaaS tools to professional services, businesses that can communicate value creatively are finding real opportunities to connect and convert through TikTok B2B marketing. The platform’s data-driven ad system and accessible analytics tools further support brands in tracking ROI and optimizing campaigns.

 

TikTok for B2B marketing is making an impact in Vietnam

TikTok for B2B marketing is making an impact in Vietnam

Why Vietnamese marketers are catching on

Vietnam has become one of TikTok’s fastest-growing markets in Southeast Asia. Based on findings from DataReportal, over 67% of Vietnamese internet users aged 18–34 use TikTok monthly. Local B2B companies, from tech startups to logistics firms, are recognizing the potential to reach decision-makers in fresh, relatable ways.

Instead of traditional whitepapers or webinars, these brands are using TikTok to humanize their messages by showcasing office life, customer stories, and product demos in engaging short clips.

How Does TikTok for B2B Marketing Actually Work?

Understanding TikTok’s algorithm and content culture

TikTok’s algorithm is built to reward authentic, engaging content that captures user attention within seconds. Unlike other social platforms that prioritize follower count, TikTok focuses on content performance, as in videos that generate strong watch time, likes, and comments are more likely to appear on the For You Page. This levels the playing field for B2B brands, allowing smaller businesses to compete with major players through creativity rather than budget.

Another main talking point is none other than authenticity, which makes sense for a platform built on organic interactions. Research by TikTok for Business shows that 64% of users feel closer to brands that post human and unfiltered content. Instead of scripted pitches or overly designed visuals, short, relatable clips resonate best. B2B marketers can take advantage of this by showcasing real employees, demonstrating processes, or sharing customer insights in a more conversational tone. The less “ad-like” your content feels, the more trust it builds.

TikTok B2B content types that perform best

TikTok thrives on variety, but certain B2B content types consistently drive engagement and reach:

  • Behind-the-scenes clips: Show what happens inside your company—product development, brainstorming sessions, or team culture. It gives your brand personality and transparency.
  • Product demos and tutorials: Short explainers or “how-to” videos help potential clients understand your offerings quickly. For SaaS and tech companies, this is an effective way to simplify complex features.
  • Expert tips and insights: Sharing quick professional advice or industry trends positions your brand as a thought leader without sounding salesy.
  • Customer success stories: Highlight how your solution helped other businesses achieve results. Authentic testimonials in video form carry strong social proof.
  • Participating in trends (strategically): Jumping on popular sounds or challenges while tying them back to your brand’s message can expand reach without diluting professionalism. That said, pick the sounds and trends carefully and avoid overdoing it to maintain professionalism and your brand identity.

These formats work because they blend storytelling with practical value, making your brand approachable yet credible. Successful B2B TikTok strategies often mix educational content with lighthearted moments that reflect company culture.

 

Content types to use for TikTok for B2B marketing

Content types to use for TikTok for B2B marketing

Organic reach vs. paid reach: finding your mix

TikTok offers two primary paths for visibility—organic growth and paid advertising. Organic reach relies on creative consistency and community interaction. It’s ideal for building brand awareness and authenticity over time. With strong storytelling and niche relevance, even small B2B accounts can attract thousands of views without spending on ads.

Paid reach, on the other hand, gives marketers precise targeting tools and measurable outcomes. TikTok Ads Manager allows B2B brands to target by demographics, interests, and behavior, which is especially useful for lead-generation or event promotion. Campaign types like Lead Generation Ads and Spark Ads (which amplify existing organic videos) can bridge awareness with conversions.

The best approach combines both, which means you can use organic content to build trust and visibility, then amplify top-performing videos with paid promotion. This hybrid model maximizes ROI and ensures your TikTok B2B marketing remains both authentic and scalable.

What Makes TikTok a Game-Changer for B2B Brands?

Turning complex topics into relatable stories

B2B marketing often deals with complex products or abstract ideas that can be tough to explain. TikTok changes that by offering a visual and interactive way to simplify technical concepts. A short video showing a workflow, customer pain point, or product benefit can make even niche topics feel accessible.

For example, SaaS brands use TikTok to break down automation or data analytics through quick, animated explainers or real-life demos. This visual storytelling helps bridge the gap between expertise and understanding, making technical subjects more engaging for potential clients.

Humanizing your brand voice

One of TikTok’s biggest advantages for B2B brands is its ability to humanize communication. Instead of faceless logos or corporate jargon, TikTok invites businesses to show the people behind the brand. Employees sharing day-in-the-life clips, founders giving behind-the-scenes insights, or clients offering testimonials all help foster trust and relatability. According to Sprout Social, 70% of consumers feel more connected to brands whose leaders are active on social media. For B2B marketers, this personal connection turns audiences into advocates and drives stronger long-term relationships.

 

Things to note when using TikTok for B2B marketing

Things to note when using TikTok for B2B marketing

Cost-effectiveness and lead-generation opportunities

TikTok can deliver measurable business results at a lower cost, at least when you go by the success stories. TikTok’s average CPM (cost per thousand impressions) is significantly lower than other major platforms, including LinkedIn and Instagram. This makes it an appealing option for B2B marketers with smaller budgets. Moreover, TikTok’s Lead Generation Ads allow businesses to collect prospect information directly within the app, streamlining conversion without disrupting the user experience.

Many B2B brands have already seen strong ROI from blending organic content with targeted ad campaigns. For instance, a Vietnamese SaaS firm can create educational videos that explain their solution, then use Spark Ads to amplify those clips to business decision-makers. This approach keeps marketing costs manageable while generating qualified leads. TikTok’s balance of affordability and reach makes it a game-changer for B2B brands looking to grow smarter, not just spend more.

What Does a Winning B2B TikTok Strategy Look Like?

Step 1: Define your niche and audience intent

Before diving into TikTok for B2B, identify where your target audience intersects with the platform’s demographics. Use TikTok’s Audience Insights or Google Trends to analyze relevant interests and hashtags. For example, Vietnamese professionals in marketing, tech, or SaaS often engage with thought-leadership and educational content. Knowing their intent—whether to learn, connect, or discover new tools—helps tailor your tone and message effectively.

Step 2: Create content pillars

A structured TikTok B2B strategy thrives on consistent content pillars. Start with 3–4 main categories, from there you can pinpoint where to incorporate trends and how much content should be published per week for the most optimized strategy:

  • Education: Break down industry concepts or share data-driven insights.
  • Culture: Showcase your company’s values, work culture, or team spirit.
  • Product: Use quick demos or explainer clips to highlight features and benefits.
  • Customer Success: Turn testimonials or case studies into engaging, story-driven videos. This balance ensures both credibility and relatability while sustaining long-term audience interest.

Step 3: Leverage trends without losing authenticity

TikTok trends move fast, but successful B2B marketers adapt them thoughtfully. Incorporate trending sounds, filters, or formats that align with your message, but always keep your brand voice intact. For example, a logistics firm could join a popular meme trend to illustrate delivery efficiency in a lighthearted way. The key is participation without imitation—stay human, not corporate.

Step 4: Use data to iterate

A strong TikTok B2B strategy is built on continuous testing and optimization. Use TikTok Analytics to monitor metrics like engagement rate, watch time, and click-through rate. Experiment with posting times, captions, and video lengths to identify what resonates most. For B2B marketers in Vietnam, local data such as peak engagement hours or regional trends can fine-tune performance and ensure every post contributes to meaningful brand awareness or lead generation.

 

What are the key stages to implement a TikTok B2B marketing strategy?

What are the key stages to implement a TikTok B2B marketing strategy?

Are There Successful Examples of B2B Marketing on TikTok?

Shopify Empowers Entrepreneurs Through Storytelling

Shopify’s TikTok strategy focuses on showcasing real entrepreneurs and creators who built their businesses using its platform. The brand launched consistent video content centered around success stories, e-commerce tips, and relatable challenges of small business owners. Within months, Shopify’s content attracted millions of views and boosted brand sentiment among younger professionals. This approach positioned Shopify not just as a platform, but as a supportive partner for modern entrepreneurs.

Semrush Turns Data Into Entertaining Insights

Semrush, a leading SEO and marketing tool, leveraged TikTok by simplifying technical marketing insights into engaging short-form videos. Their team began posting weekly content that mixed humor with analytics-based lessons such as keyword myths or SEO fails. The results were impressive: Semrush’s follower count grew rapidly, engagement rates outperformed industry averages, and the brand established itself as approachable and informative in a space often seen as overly technical.

 

SEMRush is one of the success stories in TikTok marketing

SEMRush is one of the success stories in TikTok marketing

How Adobe Inspires Creators with Educational and Relatable Content

Adobe embraced TikTok by connecting creativity with practicality. The brand posted tutorials, creator challenges, and “behind-the-project” videos to show how professionals use Adobe tools in real life. Over several months, Adobe’s TikTok engagement soared, reaching millions of creative professionals and students. Their campaign not only boosted awareness but also reinforced Adobe’s image as a forward-thinking brand that empowers digital creators across industries.

How to Localize Your B2B TikTok Strategy for Vietnam

Speak your audience’s language—literally

Localization is key when bringing a B2B TikTok strategy to Vietnam. Incorporate bilingual captions (English and Vietnamese) to appeal to both international partners and local professionals. Use culturally relevant humor, idioms, and scenarios that reflect everyday business life in Vietnam. A lighthearted take on office culture or common client challenges can instantly boost relatability and engagement.

Align with cultural preferences

Vietnamese audiences value authenticity, collaboration, and human connection. Instead of focusing solely on product features, tell stories that emphasize teamwork, innovation, and shared success. TikTok videos that feature employees brainstorming or celebrating wins perform well because they reflect the collective spirit of Vietnamese work culture. Highlighting how your business contributes to community or sustainability also resonates deeply with local professionals.

Stay compliant and mindful of local guidelines

When producing TikTok content for Vietnam, ensure compliance with national advertising and data-sharing regulations. Avoid controversial or politically sensitive themes and double-check music licensing for business use. Maintaining brand safety and cultural respect not only protects your business but also builds trust with local audiences and partners.

Common Mistakes to Avoid When Doing B2B Marketing on TikTok

Treating TikTok like LinkedIn or YouTube

One of the biggest mistakes B2B marketers make is repurposing long, overly formal content from other platforms. TikTok rewards authenticity and quick storytelling. Avoid corporate jargon or static talking-head videos—opt instead for conversational tones, visuals, and storytelling that grab attention in the first few seconds.

Ignoring storytelling and visual rhythm

TikTok’s magic lies in rhythm and flow. A great B2B TikTok uses engaging pacing, catchy background music, and sharp editing to maintain viewer interest. Don’t rely solely on text-heavy explanations or slides; mix in transitions, camera angles, and sounds to make your message dynamic. Remember, your audience scrolls fast—so rhythm matters as much as content.

Skipping measurement and iteration

Consistency without analysis can lead to stagnation. Use TikTok Analytics to track performance and refine what works. Experiment with formats, hashtags, and post timings to uncover your best-performing content. Regularly reviewing engagement metrics helps ensure your strategy evolves with audience behavior, therefore turning insights into continuous growth.

 

Common mistakes in using TikTok for B2B marketing

Common mistakes in using TikTok for B2B marketing

FAQs About TikTok for B2B

Is TikTok suitable for B2B industries (especially non-consumer sectors)?

Yes. TikTok’s short-form video format helps B2B brands humanize their message and simplify complex topics. According to Sprout Social, over 50% of B2B marketers now use TikTok to build brand awareness and connect with decision-makers through authentic storytelling.

How do I measure ROI (or leads) from TikTok for B2B marketing?

Track KPIs like engagement rate, click-throughs, and conversions from TikTok Ads or Lead Gen campaigns. TikTok’s native analytics and CRM integrations (via HubSpot or Zapier) help quantify ROI through form fills, website visits, and qualified leads.

What content formats work best for B2B brands on TikTok?

Educational explainers, behind-the-scenes videos, thought-leadership clips, and customer success stories perform best. eMarketer reports that value-driven, informative videos yield higher engagement than purely promotional content.

How much budget should I allocate to TikTok in a B2B marketing mix?

Start with 10–20% of your social ad budget for testing. TikTok’s CPM is typically lower than LinkedIn’s, offering strong reach for smaller budgets. Scale spending as you identify high-performing content and measurable conversions.

Can TikTok ads effectively generate qualified leads for B2B?

Yes. TikTok’s Lead Generation Ads allow users to submit contact info directly in-app, reducing friction. Case studies from HubSpot and Adobe show improved conversion rates when pairing organic content with targeted lead-gen campaigns.

How often should a B2B brand post on TikTok to see results?

Consistency is key. Posting 3–5 times weekly keeps your brand visible and trains the algorithm to favor your content. Regular engagement and experimentation improve reach and foster audience familiarity.

What are the biggest risks or pitfalls when a B2B brand starts on TikTok?

Common pitfalls include using overly formal messaging, ignoring platform trends, or failing to measure performance. Brands that skip cultural adaptation or rely solely on ads often struggle to gain organic traction.

How do I adapt a TikTok B2B strategy to the Vietnamese market?

Use bilingual captions, locally relevant humor, and real employee stories. Vietnamese audiences value authenticity and teamwork. Tailor content to cultural context while following local advertising and data privacy regulations.

Final Thoughts: TikTok for B2B Marketing is a Viable Option for You

TikTok has solidified its position as a thriving space where B2B brands can connect, educate, and inspire. Thanks to authentic storytelling, localizing your content, and tracking measurable results, you can turn short-form videos into meaningful engagement and lead generation. The platform’s low entry cost and creative flexibility make it an ideal testing ground for forward-thinking marketers.

Ready to make TikTok your next growth channel? Start building your TikTok for B2B strategy today. And if you need expert guidance in digital content creation or video marketing, On Digitals is here to help you craft campaigns that captivate, convert, and elevate your brand presence online.


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